How are Appointments Scheduled?   
Do I Stay with My Child During the Visit?    
OSHA Information   
Financial Information

How are Appointments Scheduled?

The office attempts to schedule appointments at your convenience and when time is available.  Preschool children should be seen in the morning because they are fresher and we can work more slowly with the child for their comfort.  School children with a lot of work to be done should be seen in the morning for the same reason.  Dental appointments are an excused absence, an excuse may be provided at the time of the appointment.  Missing school can be kept to a minimum when regular dental care is continued. 
 

Do I Stay with My Child During the Visit? 

We ask that you allow your child to accompany our staff through the dental experience.  We are all highly experienced in helping children overcome anxiety. We can work with your child one-on-one giving them 100% of our attention.  Separation anxiety is not uncommon in children, so please try not to be concerned if your child begins to cry or becomes upset as we escort them to the treatment area.  These behaviors are normal and will soon diminish.  Studies and experience have shown that most children over the age of  2 years react more positively when permitted to experience the dental visit on their own and in an environment designed for children. 
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OSHA Information

We take your child's health and safety very seriously.  Therefore, our entire clinical staff is thoroughly trained in OSHA compliant sterilization techniques.  Please feel free to ask anyone of our team members any questions you may have regarding our sterilization protocols.
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Financial Information

Payment is due in full on or before the date of service.  Financial arrangements must be made prior to an account becoming delinquent to avoid additional charges.  If your child needs extensive dental treatment, financial arrangements will be made outlining terms which will include pre-payment of your estimated portion.  As a courtesy to you, we will submit a "pre-determination" for your child's treatment to the insurance company to assist you in determining your actual benefits.  If you wish to begin treatment before the insurance company defines your exact benefits, you will be required to pay 50% of the total fee for your child's dental treatment.  Once we receive notice of reimbursement from the insurance company, we will adjust your account accordingly.

As a courtesy to you, we will submit your insurance claims.  Your co-payment is due at the time of your child's treatment.  The estimate provided by this office is to be considered only a guideline until the insurance payment is received and we can make no guarantee of the amount insurance will pay.  You are responsible for all fees not covered by your insurance company.  Dental insurance is not designed to pay for all dental care.  Most contracts have limits and/or various degrees of co-payment.

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